Free Shipping on UK Mainland orders over £195 (ex VAT)
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FAQ

HOW MANY CARDS IN A PACK?

All products supplied to Trade customers are sold in packs of 6, unless otherwise stated. Prices shown on the storefront are exclusive of VAT.

WHAT ARE THE PAYMENT OPTIONS?

Payment at Five Dollar Shake is safe and secure. You can use any of the following cards online:

  • Mastercard, Visa and AMEX credit cards
  • Mastercard, Visa and Maestro debit cards
All credit and debit card payments are processed via SagePay.
SagePay is a secure online payment gateway.
For further information please view the Sage Pay website.

PayPal
PayPal is a secure online payment gateway that Five Dollar Shake uses to process your orders.
For further information please view the PayPal website.

WHAT IS A SECURITY CODE?

The Security Code (or CVV2 number) on your credit/debit card is a security measure we require for all transactions.
Since a CVV2 number is listed on your card, but is not stored anywhere else, the only way to know the correct CVV2 number is to physically have possession of the card itself.
Most credit/debit cards have the three digit CVV2 number on the back of the card, after the card number in the signature strip.

DO I NEED TO CREATE AN ACCOUNT BEFORE I CAN PURCHASE?

Yes you need an account to make purchases. Registering is easy, all we require is a username, password and some basic details to get started. 

HOW DO I TRACK MY ORDER?

The majority of the orders we ship to the UK Mainland are sent via FedEx on a Next Day service. Orders sent via FedEx will be traceable.

International orders are sent via FedEx on an International Economy service. Orders sent via FedEx will be traceable.

Small orders (up to 24 cards / 4 packs) are sent via Royal Mail.
Tracking information is not available for this service.
If you would like the item sent via Royal Mail Recorded, Royal Mail Special Delivery or International Tracked and/or Signed For this can be done at added cost. These items would then be traceable via Royal Mail.